Comoros Post Tracking
About Comoros Post
Loading...
Track Your Comoros Post Package with Post Tracking
Tracking your Comoros Post shipment is simple. Follow these steps:
Enter your tracking number: Copy the code from your receipt or confirmation email and paste it into the search box on our site.
Select the carrier: Choose Comoros Post from the dropdown menu.
Click “Track”: Retrieve real-time information about your parcel.
Review the status: See its current location, transit history, and estimated delivery time.
This method keeps you informed without extra tools or registration.
Track Directly on the Official Website
For updates straight from Comoros Post:
Visit the SNPSF / Comoros Post website.
Find the tracking section and enter your tracking number.
Submit to see the parcel’s current location, recent movements, and next steps.
This is especially useful for domestic shipments where local details may be more accurate.
Other Ways to Track
Call your local post office: Provide your tracking code for internal system checks.
For international shipments: Use UPU-affiliated tools or partner courier websites if the parcel has been handed over.
Tracking Number Format
Comoros Post numbers follow the UPU S10 standard:
Format: 2 letters + 9 digits + KM
Example: RR567890123KM
Always include the KM country code to avoid errors.
Common Tracking Statuses
Packages receive descriptive updates as they move. Common statuses include:
Item Posted: Accepted at the originating post office
In Processing: Sorted or prepared at a facility
Departed Origin: Left the sending country or island
In Transit: Moving via air, sea, or land
Arrived at Destination Hub: Reached the receiving sorting center
Customs Clearance: Undergoing inspection (may include duties)
Out for Delivery: Courier en route to final address
Delivered: Successfully received
Attempted Delivery: Courier tried but could not complete the delivery
Held for Collection: Available for pickup at a post office
Returned to Sender: Undeliverable after attempts
These statuses help you track progress and identify actions, such as paying customs fees.
Estimated Delivery Times
Delivery depends on origin, destination, and service type:
Domestic (between islands): 2–5 business days (e.g., Moroni to Mutsamudu ≈ 3 days)
Nearby African countries: 5–10 days
Europe (e.g., France): 7–14 days
US / Asia: 10–21 days or more
Express services: Faster for urgent shipments
Weather (cyclone season Nov–Apr), holidays, and customs may cause delays. Rural deliveries may add 1–2 extra days.
Services Offered by the Comoros Post
Standard Letter Mail: Economical letters, postcards, small documents
Registered Mail: Added security with signature confirmation and basic tracking
Parcel Services: Secure handling of larger packages, optional insurance
Express Mail (EMS): Priority delivery with end-to-end tracking via UPU
Money Orders / Financial Services: Domestic/international transfers, bill payments
PO Box Rentals: Secure collection points for individuals or businesses
These services cater to personal and commercial needs, with accessible rates.
Common Problems and Solutions
No Updates: Wait 24–48 hours; some sea or weekend transit scans may be delayed.
Invalid Tracking Number: Check for typos, ensure it ends with KM, and confirm with the sender.
Package Delayed: Track for updates; contact the destination postal service for international items.
Marked Delivered but Missing: Check neighbors, report immediately to the post office.
Damaged Item: Document with photos, file a claim with tracking number, and proof of value.
Wrong Address: Notify the post office ASAP; mid-route changes may be limited.
Lost Package: Report if no movement occurs for over a week past estimates; registered items may qualify for refunds.
Always keep your receipt and tracking number—they are essential for claims.
Contact Comoros Post
Phone: +269 773 20 03 (Moroni; hours vary, typically Mon–Fri 7:30 AM–3 PM)
Visit: Headquarters at Place de France, Moroni; branches in Mutsamudu (Anjouan) and Fomboni (Mohéli)
Website: www.snpsf.km – limited contact forms and service info