Cambodiapost Tracking | Cambodia Post Track and Trace

Track Packages Through Post Tracking

Type your 13-character tracking number into the search box above and press Track for instant results. The system displays current package location, recent activity, complete movement timeline, and estimated delivery date.

This tracking works identically for domestic shipments within Cambodia and international packages crossing borders. No accounts, no apps, no complicated processes - just immediate access to shipping information whenever you need updates.

Official Cambodia Post Tracking

Visit cambodiapost.post and locate the tracking section on the homepage. Enter your tracking number in the search field and submit your request.

The system processes your inquiry instantly, displaying all available information about your mail or parcel. Real-time data shows precise package location, with updates appearing as items get scanned at each facility.

Every location your package passes through scans and uploads information to the tracking system. This continuous monitoring lets you follow every step of the journey, providing approximate arrival times so you can prepare for pickup at local post offices or direct home delivery.

Understanding Tracking Number Structure

Cambodia Post uses the Universal Postal Union's S10 standard for tracking numbers. This international format ensures compatibility with postal systems worldwide.

Standard 13-character format:

The tracking number starts with two letters, continues with nine numerical digits, and ends with two letters representing the country code.

Example format: CP123456789KH

The first two letters indicate service type. The nine digits create a unique identifier, preventing duplicate tracking numbers. The final letters "KH" represent Cambodia (Kingdom).

Finding your tracking number:

Shipping receipts display tracking numbers prominently when you mail packages at post offices. Email confirmations from online retailers include tracking codes when using Cambodia Post for shipping. Sellers can share tracking numbers directly when they send packages to you.

Keep tracking numbers secure until delivery is complete. They serve as proof of mailing and enable comprehensive shipment monitoring throughout the entire journey.

Service Options for Every Need

Standard mail delivery handles everyday letters, postcards, and documents moving domestically throughout Cambodia or internationally to foreign destinations.

Express Mail Service (EMS) provides faster delivery with priority handling from acceptance through delivery. This premium option suits urgent documents and time-sensitive packages.

Parcel delivery accommodates packages of various sizes, shipping both domestically within Cambodia and internationally to countries worldwide.

Money transfer services enable financial transactions across the country within 24 hours. This convenient option helps families and businesses move money quickly without traditional banking infrastructure.

Postal stamps and accessories are available for purchase at post offices, providing philatelic products and telecommunication technology accessories alongside traditional postal items.

Cambodia Post offers these services through normal processing or express methods. Express services cut delivery times significantly, perfect for shipments requiring rapid arrival.

Domestic Delivery Speed

Next business day delivery applies to domestic mail and parcels within Cambodia. Send something today, and it arrives tomorrow in most cases - remarkably fast for a developing nation's postal service.

This speed reflects Cambodia Post's commitment to efficient operations. The company consistently delivers packages on schedule, so customers don't worry about delays when using their services.

Transportation processes receive careful attention to avoid damage, especially for fragile items. Packages arrive in pristine condition thanks to protective handling throughout the delivery network.

International Shipping Timeframes

Asian countries: Approximately one week for neighboring nations like Thailand, Vietnam, and regional destinations. Geographic proximity enables faster delivery through established Southeast Asian routes.

Europe and Africa: Two weeks estimated delivery time. These distant continents require longer transit periods due to intercontinental distances and multiple handoffs between postal systems.

Americas: Three weeks' approximate delivery to North, Central, and South American destinations. Maximum distance and customs processing extend timeframes for Western Hemisphere shipments.

Express service halves these times. Urgent international shipments benefit from priority handling and faster transport methods, cutting standard delivery windows by 50 percent.

Remember, these are estimates. Actual delivery varies based on customs clearance speed, weather conditions, holiday periods, and destination country postal efficiency.

Reading Package Status

Package accepted indicates that Cambodia Post received your shipment at a post office. The system assigned a tracking number, and initial processing began.

In transit domestically shows your parcel moving through Cambodia's postal network between facilities or toward a local destination.

Departed Cambodia appears when international packages leave the country heading to foreign destinations. This marks the handoff to the destination country's postal services.

Export customs cleared confirms that Cambodian customs approved the package for international shipment.

Arrived destination country means your package reached the target nation and entered that country's postal system for final delivery.

Import customs processing signals destination country customs is inspecting your package. This stage duration varies by country and specific circumstances.

Out for delivery is the status everyone wants - a postal worker has your package and will deliver it today.

Delivered confirms successful delivery. The system records date, time, and sometimes recipient signature information.

Available for pickup indicates delivery wasn't completed, and the package waits at a post office for collection.

Returned to sender shows the package couldn't be delivered and is heading back to Cambodia.

When Tracking Updates Pause

Silent journey between checkpoints: Packages traveling long distances within Cambodia or crossing borders might not get scanned at every facility-updates resume when reaching major sorting centers with scanning equipment.

Customs inspection blackout: No scans occur during customs review. Your package sits with officials who don't update tracking systems. This silence is normal for international shipments and doesn't indicate problems.

Weekend and holiday lulls: Postal operations slow dramatically during non-working days. Packages sit in facilities awaiting business-hour resumption. Tracking remains static over these periods.

Technical system glitches: Sometimes, tracking systems lag in updating, even though packages were scanned. Information gets stuck in digital traffic before appearing online.

Peak season backlogs: During holidays and shopping events, package volume overwhelms facilities. Scanning frequency decreases as workers prioritize physical movement over system updates.

If domestic shipments show no updates for more than one week, or international packages remain silent beyond two weeks, contact Cambodia Post for investigation.

Customs Challenges

Identifying customs holds:

Check tracking for statuses like "Held in Customs" or "Customs Clearance." Note if packages remain in the same location for several consecutive days without movement.

Common delay reasons:

Incomplete or incorrect customs declaration forms delay release. Restricted or prohibited items trigger extended inspections. Outstanding customs fees or taxes must be paid before proceeding. Random security checks add unpredictable time. High package volumes during peak seasons slow all processing.

Resolving customs issues:

Provide additional package content information when requested. Pay required customs fees or taxes promptly. Submit formal customs clearance requests if needed. Contact Cambodia Post for guidance on navigating destination country requirements.

Customs holds don't indicate lost packages - they're undergoing mandatory governmental checks and processes.

Contact Cambodia Post

Customer service phone: (855) 23 42 80 80

Call during operating hours for tracking assistance, shipping questions, or problem resolution. The customer service team is known for offering real and fast solutions to any issue.

Email inquiries: c.care@cambodiapost.post

Send detailed concerns or queries via email. Include your tracking number and a detailed description of your issue for swift and effective resolution. Email works well for complex situations requiring documentation.

Physical office location: Corner Street 13 and 102 Khan Daun Penh Phnom Penh, Cambodia

Visit the primary office for on-site customer service. Staff can access detailed shipping records and resolve problems that automated systems can't handle.

Operating hours: 7:00 AM to 5:30 PM, seven days a week

Cambodia Post provides continuous service throughout the week, including weekends. Have your tracking number and pertinent shipment details ready when contacting support to expedite the resolution process.