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Locate the tracking box on the page.
Enter your Burundi Post tracking number in the field.
Click “Track” to get live shipment details.
See current location, past transit points, and estimated delivery time.
Data updates in real time for the most accurate info.
Go to the tracking section on the homepage.
Enter your tracking number and click “Search.”
Instantly view your parcel’s journey — from pickup to delivery.
Check details like delivery holds, reroutes, and status updates.
Screens not your thing? Burundi Post covers old routes:
Phone: Call (257) 22 32 51 or (257) 22 07 00 for voice checks, weekdays 7:30 am-5 pm, Saturday till 2:30 pm.
Email: Email rnp@posteburundi.bi with your ID for status emails, or colis@poste.bi for parcels.
In-Office: Swing by an office with your number; 47 spots mean one's nearby.
These work great for spotty signals or chatty fixes.
Burundi Post offers picks for everyday and special sends:
Courrier Ordinaire: Basic letters and small flats, cheap for province hops.
Colis Postal: Parcels up to 20kg, tracked for valuables, with size caps at 1.05m length.
Courrier Rapide: Express national grabs, door collections for quick turns.
EMS International: Global express, full track to 190+ spots, ideal for urgent abroad.
Assured Mail: Insured options for pricey bits, via SOCABU for extra shields.
They stock envelopes and boxes, banning hazards like liquids. Customs slips smooth international paths.
Statuses map your send's trek—common flags:
Received at Office: Handed in, sorting kicks off.
In Transit: Swapping offices or borders, en route.
At Customs: Border checks; might need docs.
Out for Delivery: Local team's rolling, today drop likely.
Delivered: Safe spot, often to a box or door.
Held: At the office for pickup; grab with ID.
Stalls mean quiet legs—check back soon.
IDs follow the tidy UPU S10: two letters, nine digits, "BI" end. Like EE123456789BI for express, RR987654321BI for registered.
Grab from receipts or emails. Light packages under 2kg might skip abroad tracks, so opt for registered.
Timings bend with path and type (pulled from 2025 guides):
Domestic Letters: Same or next day between provinces, via boxes or doors.
Parcels Local: 1-3 days, quicker in Bujumbura.
International Air: 5-15 days to neighbors like Rwanda, 7-21 to Europe/US.
EMS Global: 3-10 days, fast-track favorites.
Sea Parcels: 20-45 days for bulk bulkheads.
Borders or holidays nudge longer; their tool pins by weight.
Bumps arise, but are fixable:
No Motion: New drops lag a day; unregistered blanks post-export.
Delays: Peaks or checks; eye daily, call after misses.
Wrong ID: Recheck digits; old ones (months+) archive.
Failed Handover: Returns to office for 7 days; retry setup.
Misplaced: After 14 days, still, email with deets for hunts.
Insured claims cover losses; label sharp.
Aid's close. Dial (257) 22 32 51 or (257) 22 07 02 for talks (Mon-Fri 7:30 am-5 pm, Sat 11 am-2:30 pm). Email rnp@posteburundi.bi general, colis@poste.bi parcels, or ems@poste.bi express.
HQ: Boulevard Patrice Lumumba, PO Box 258, Bujumbura. Drop by for direct sorts at the same time.
Burundi Post threads communities close, from swift locals to steady globals. You send's set—plug it here, and trim the tension. Good journeys!
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