BH Pošta Tracking | Bosnia and Herzegovina Post Track and Trace

Track Your Package with Post Tracking

Enter your 13-character tracking number in the box above and click Track for instant results. The system shows your package's current location, recent scans, movement history, and estimated delivery date.

This works for domestic shipments within Bosnia and Herzegovina and international packages crossing borders. No registration needed, no complicated steps - just immediate visibility into where your parcel is right now.

Official BH Pošta Tracking Methods

Visit the official website and find the tracking tool on the homepage. Input your tracking number into the search field and submit. The platform displays comprehensive information, including package status, current location, scan history with dates and times, and projected arrival.

The website operates 24/7, so you can check tracking anytime, day or night. Multiple packages can be tracked by entering several numbers at once.

Customer service assistance:

Call the 24/7 call center for tracking help. Representatives access the system and provide updates over the phone when online tracking isn't convenient. Phone numbers appear in the contact section below.

Email inquiries to the official address also receive responses, though this takes longer than phone or online tracking.

Your Tracking Number Decoded

BH Pošta uses 13-character alphanumeric tracking numbers following international postal standards. The format typically begins with specific letters indicating service type, followed by nine digits, and ending with "BA" for Bosnia.

Common format examples:

• RR123456789BA - Registered mail

• EE234567890BA - Express Mail Service (EMS)

• CP345678901BA - Standard parcel

• LM456789012BA - Letter mail with tracking

• UU567890123BA - Universal service items

Another format exists: EE60 followed by eight digits and ending with QM

The first letters identify what type of service was purchased. The middle digits create a unique identifier. The final letters show the country of origin.

Where to find your number:

Shipping receipts from post offices prominently display tracking numbers. Email confirmations from online retailers include tracking codes. Delivery notice cards left by postal workers contain tracking information. The sender can share the number directly if you're receiving a package.

Service Options and Delivery Speed

Domestic services within Bosnia:

Standard courier service delivers within 24 hours to 3 working days, depending on distance. Packages moving between major cities like Sarajevo, Banja Luka, and Mostar arrive fastest. Remote villages and mountainous regions take the full 3-day window.

EMS (Express Mail Service) guarantees delivery within 2 working days maximum. This premium option suits urgent documents and time-sensitive shipments.

Extra urgent service pushes speed even further, delivering within 36-45 hours. The fastest domestic option available, though the most expensive.

International shipping capabilities:

BH Pošta processes international mail to every country worldwide. As a Universal Postal Union member since 1993, the company follows UPU standards and regulations, ensuring reliable cross-border service.

European destinations receive packages within a 15-day maximum for standard service. Neighboring countries like Serbia (6 days), Croatia, and Slovenia (3-4 days) see the fastest delivery. Germany averages 6 days, France 7 days, Switzerland 8 days.

Overseas shipments extend to 21 days maximum, depending on customs regulations, working days, and specific destination postal efficiency. Transit times vary significantly based on distance and customs processing speed.

International delivery depends heavily on destination country customs procedures, which BH Pošta cannot control or expedite.

Tracking Status Meanings

Package accepted indicates BH Pošta received your shipment at a post office. Initial processing has begun, and the item has entered the system.

In transit means your package is traveling between facilities. For domestic mail, this shows movement through Bosnia's postal network. For international items, it could be crossing borders, passing through customs, or traveling in foreign postal systems.

Arriving at the sorting center occurs when packages reach major distribution hubs. These facilities process large volumes, sorting by destination before routing to local post offices.

Out for delivery is the best status - a postal worker loaded your package on their delivery route, and it should arrive at your address today.

Delivery attempted shows the carrier tried to deliver but couldn't complete it. Common reasons include no one home, a locked gate, a wrong address, or a signature required with nobody available. A notice card explains the next steps.

Available for pickup means your package waits at a local post office. Visit with identification to collect it.

Delivered confirms successful delivery. The scan records date, time, and sometimes the recipient's signature.

Held at customs applies to international shipments under inspection by customs officials. This status can persist for days or weeks, depending on customs workload and whether additional documentation is needed.

Returned to sender indicates the package couldn't be delivered and is heading back to its origin.

Missing or Problem Packages

Tracking not updating:

Wait 5 business days if updates have stopped. Packages in transit between remote locations naturally have scanning gaps. If nothing changes after 5 days, contact customer service with your tracking number for investigation.

Says delivered, but you didn't receive it:

Check with neighbors who might have accepted delivery. Look around your property - packages sometimes get placed in sheltered spots. Visit your local post office to verify delivery details. If still missing, contact BH Pošta immediately to open an investigation.

Package delayed beyond estimate:

First, verify the estimated delivery time in the tracking details. Check the status for explanations like customs holds or weather delays. If significantly late with no status updates, reach customer service for assistance.

Held at customs:

International packages stop at customs for inspection. Missing documentation, unpaid duties, or regulatory requirements cause holds. You'll usually receive a notification. If not, contact BH Pošta for guidance on resolving customs issues.

Want to reroute to a different address:

Once dispatched, address changes typically aren't possible. Contact BH Pošta directly to confirm their specific policies - some flexibility might exist depending on package status.

Missed delivery:

Postal workers leave attempted delivery notices with instructions for redelivery or pickup location. If you didn't receive a notice, call customer service to locate your package and arrange collection.

Contact Information

Main call center (24/7):

• +387 33 727 478

• +387 33 727 479

• +387 33 727 491

• +387 33 727 492

• +387 33 727 477

Main post office center in Sarajevo: Phone: 033 723 440 Email: gpc@posta.ba

Regional contact points:

Bihać center: Phone: 037 229 201 Email: cpbihac@posta.ba

Travnik center: Phone: 030 547 102 Email: cptravnik@posta.ba

Official website: posta.ba contains complete contact information, office locations, service hours, and comprehensive postal details.

Email for formal inquiries:

Send detailed complaints, suggestions, or formal correspondence to official email addresses. Email responses take longer than phone support, but work well for complex issues requiring documentation.

Related Regional Postal Services

Packages traveling to or from Bosnia might connect with neighboring countries' postal systems:

Posta Shqiptare tracking handles deliveries in Albania, a nearby Balkan nation with postal connections to Bosnia.

Canada Post tracks international shipments once packages arrive in Canada from European origins.

South American shipments might eventually track through Correo Argentino tracking once packages reach Argentina.

Each postal service operates an independent tracking system. BH Pošta tracking shows movement within Bosnia and handoff to international partners. Destination country systems provide updates from that point through final delivery.