Bulgarian Posts Tracking | Bulgaria Post Track and Trace
About Bulgarian Posts
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Bulgarian Posts Tracking with Post Tracking
Find Your Tracking Number: Locate your 13-character code (e.g., RR123456789BG) on your receipt, email, or label.
Visit PostTracking.org: Head to the homepage and spot the search bar.
Enter Number and Track: Input your number, click "Track," and view real-time updates on location, transit history, and estimated delivery.
Using the Official Bulgarian Posts Website
Access the Site: Go to bgpost.bg.
Locate Track & Trace: Find the tracking section, often on the homepage.
Input Tracking Number: Enter your 13-character code and hit the track button.
Check Status: Review detailed updates, from acceptance to delivery or any delays.
Using the Bulgarian Posts App
Download the App: Get the free Bulgarian Posts app from the iOS or Android stores.
Enter Tracking Number: Add your number in the app’s tracking field.
Receive Alerts: Get push notifications for status changes, like "in transit" or "delivered."
Additional Features: Calculate rates or schedule pickups within the app.
Alternative Tracking Options
Phone: Call +359 2 962 5329, +359 2 949 3280, or *7678 (Mon-Fri, 8:30 am-4 pm) for verbal updates.
Email: Send your number to customerservice@bgpost.bg for emailed status reports.
In-Person: Visit any of 3,000+ post offices, like 31 Academia Stefan Mladenov St, Sofia, with your number for assistance.
Understanding Tracking Statuses
Accepted: Package received and sorted at a post office.
In Transit: Moving between facilities, domestically or internationally.
Customs Processing: Held for border checks; may require documentation or fees.
Out for Delivery: With local courier, expected today.
Delivered: Successfully delivered, often with a signature.
Held at Post Office: Awaiting pickup, typically for 7-10 days.
Troubleshooting Common Issues
No Updates: Transit gaps (especially international) may cause 5-10 day scan delays. Wait, then contact Bulgarian Posts.
Delayed Delivery: Verify status online; if significantly late, call or email for details.
Invalid Tracking Number: Check for typos; numbers older than 4 months may be archived.
Failed Delivery Attempt: Package held at a post office for 7-10 days; arrange redelivery via phone or in person.
Lost Parcel: File a claim at a post office with your receipt within 1-4 months. Insured items may be reimbursed up to declared value.
Tracking Number Format
Bulgarian Posts uses a 13-character UPU format: two letters, nine digits, ending with “BG.” Examples:
RR123456789BG: Registered mail.
CP987654321BG: Standard parcel, up to 20kg.
EE112233445BG: EMS express.
Delivery Times
Domestic Standard: 2-4 business days.
Domestic EMS: 1-2 days, next-day in major cities.
Europe Standard: 5-10 business days.
Worldwide Air: 7-14 days.
EMS International: 3-7 days to major destinations.
Contact Information
Phone: +359 2 962 5329, +359 2 949 3280, or *7678 (Mon-Fri, 8:30am-4pm).
Email: customerservice@bgpost.bg (tracking/claims), info@bgpost.bg (general), sales@bgpost.bg (sales).
Address: 31 Academia Stefan Mladenov St, Sofia 1700, open Mon-Fri 9 am-5 pm.