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Tracking your Belposhta shipment on our platform is quick and straightforward. Here’s how to get started:
Please enter your tracking code: Take the number from your receipt, label, or email and paste it into the search box at the top.
Click “Track”: Our system fetches all available tracking updates instantly.
View your progress: You’ll see the latest location, full travel history, and an estimated delivery window.
Head to the official Belposta website at belpost.by and open the tracking page.
Enter your tracking number in the search field and submit.
You’ll see real-time tracking updates directly from Belposhta.
If online tracking isn’t showing new information, you can try alternative methods:
Call the hotline: +375 33 3000 154
Use the contact form: Available at belpost.by (English version included)
Email support: office@belpost.by
Visit a local post office with your tracking code for in-person assistance
These options help when you need extra clarification or when a parcel is stalled.
Belposhta uses the standard UPU format for international and EMS shipments.
Tracking numbers typically include:
2 letters at the beginning
9 numeric digits in the middle
BY at the end (Belarus country code)
EMS shipments generally start with E.
Sample Tracking Numbers
Regular parcel: CP456789012BY
EMS international: EE987654321BY
Always enter the code exactly as it appears to avoid tracking errors.
Your parcel moves through several stages, and Belposhta labels each one clearly. Some of the most frequent statuses include:
Dispatched: Parcel accepted and sent from the origin office
In Sort: Being processed at a sorting center
On the Way: Moving between regions or countries
Customs Check: Under inspection for international shipments
Ready for Delivery: Assigned to a courier
Delivered / Handed Over: Successfully received
Paused / On Hold: Waiting due to fees, address issues, or paperwork
Returned to Sender: Sent back when delivery fails
These statuses help you understand exactly where your shipment is and whether an action is needed.
Delivery speed depends on the service type and destination:
Local within Belarus: 1–3 business days
EMS nationwide: 1–2 days
International EMS: 5–7 days, longer with customs delays
Standard international mail: 10–20+ days, depending on distance and processing
For example, a parcel from Minsk to Brest typically arrives in 2–4 days.
Expect extra time during holidays, peak seasons, or in remote rural areas.
Belposhta covers a wide range of services for individuals and businesses:
Domestic and international mail
Parcels and bulky shipments
EMS express delivery for urgent items
E-commerce support (storage, packaging, returns, logistics)
Customs processing assistance for global sends
Financial services, including payments and transfers
All major services support tracking to keep senders and recipients informed.
You can reach Belposhta through several official channels:
Phone: +375 33 3000 154
Email: office@belpost.by
Online form: belpost.by/en/okompanii/Onas/Kontakty
Local post offices: For in-person help, inquiries, or claims
Enter your tracking number to get real-time updates on your parcel