Barbados Postal Service Tracking
About Barbados Postal Service
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Tracking Methods Using Post Tracking
Locate Your Tracking Number: Find your 13-character tracking number (e.g., RR123456789BB) on your receipt, email confirmation, or shipping label.
Visit PostTracking.org: Go to the homepage and find the tracking search box at the top.
Enter Tracking Number: Input your number and click "Track."
View Results: Access real-time updates on your package’s current location, transit history, and estimated delivery date.
Using the Official Barbados Post Website
Access the Website: Navigate to bps.gov.bb.
Find Track & Trace: Locate the "Track & Trace" section, usually on the homepage.
Input Tracking Number: Enter your 13-character tracking number and click the search button.
Review Status: Check detailed updates, including dispatch, transit, and delivery statuses.
Other Tracking Options
Phone: Call (246) 535-3956 (Mon-Fri, 7:30am-5pm for GPO; 8am-3:15pm for branches, 3pm Mon) for verbal updates.
Email: Send your tracking number to customerservice@bps.bb for emailed status reports.
In-Person: Visit any of the 18 BPS post offices, such as the General Post Office in Cheapside, with your tracking number for assistance.
Understanding Tracking Statuses
Accepted: Package received at a post office, entering the sorting process.
In Transit: Moving between facilities, locally or internationally.
At Customs: Undergoing border checks; may require documentation or fees.
Out for Delivery: With local carrier, expected delivery today.
Delivered: Successfully delivered, often with a signature or photo proof.
Held at Post Office: Available for pickup, typically for 7-10 days.
Troubleshooting Common Issues
No Updates: Transit gaps (especially international) may cause 5-10 day delays in scans. Wait, then contact BPS.
Delayed Delivery: Check status online; if significantly late, call or email for clarification.
Invalid Tracking Number: Verify the number for typos; numbers older than 4 months may be archived.
Failed Delivery Attempt: Package held at a post office for 7-10 days; arrange redelivery via phone or in person.
Lost Parcel: File a claim 1-4 months from posting at a post office with your receipt. Insured items may be reimbursed up to declared value.
Tracking Number Format
BPS tracking numbers are 13 characters, following the UPU format: two letters, nine digits, ending with “BB.” Examples:
RR123456789BB: Registered mail.
EE987654321BB: EMS express.
CP112233445BB: Parcel post.
Delivery Times
Domestic: 3-5 business days, faster in Bridgetown, slower in rural areas.
EMS International: 3-7 days to North America/UK, 5-10 days to Asia.
Standard Air Mail: 7-15 days to North America/Europe, 10-20 days to other regions.
Surface Mail: 20-45 days, budget-friendly for non-urgent shipments.
Contact Information
Phone: (246) 535-3956
Email: customerservice@bps.bb
Address: General Post Office, Cheapside, St. Michael, BB11000
Hours: GPO: Mon-Fri, 7:30am-5pm; Branch Offices: Mon 8am-3pm, Tue-Fri 8am-3:15pm