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How to Track Your Package:
Enter your tracking number in the box at the top of this page.
Click Track.
Instantly see your package’s current location and delivery status.
Head over to bahamaspostalservice.com/track-form for official tracking. The homepage has a tracking section where you type in your number. Click track and the system pulls up your package details - where it is, where it's been, and when you might see it.
This method taps straight into Bahamas Post computers, so you're getting information directly from the source. Good for double-checking or when you want the most official update possible.
Everyday mail options:
Letters go out through ordinary delivery - your basic stamp-and-send service. Need something tracked? Registered mail adds security and lets you follow the journey. Bulk mail helps businesses send large mailings at better rates.
Express Mail Service stands out from the pack:
EMS gets special treatment from start to finish. Postal workers handle these packages with priority; they move faster than regular mail, tracking comes standard, and hand delivery means someone actually gives it to you (not just leaving it somewhere).
Those orange and blue EMS markings make them easy to spot. Anyone can use EMS - residents, visitors, businesses, it doesn't matter.
Sending stuff internationally:
Air parcels fly to destinations worldwide. You can add insurance for valuable items or skip it to save money. Surface mail goes by boat, taking longer but costing less. Money orders let you send cash internationally (US and Canadian dollars accepted).
Extra services worth knowing:
Rent a post box for secure mail collection. Need to fax something? Many offices still offer fax services. Express delivery pushes packages through faster. Insurance protects your valuable shipments.
Nassau location: Town Center Mall houses the main EMS operation. Mailing address: P.O. Box N-8302, Nassau, New Providence
Get in touch: Ring them at (242) 322-3665 Fax line: (242) 326-8667 Email: highspeedmail@bahamas.gov.bs
When they're open: Monday through Friday, 9 am until 5 pm. Closed on public holidays
Freeport folks: Office of Exchange handles EMS matters Phone: (242) 352-9371
Between islands:
Getting mail from Nassau to Eleuthera, or Freeport to Abaco, depends on boat and plane schedules. Major islands get frequent service. Smaller cays might see mail boats only a few times weekly.
Express Mail Service moves faster:
EMS beats standard mail every time, but exact timing varies by destination. Where you're sending matters more than the service type sometimes.
Sending schedule to remember:
Drop off Monday, Tuesday, Wednesday, or Thursday? It ships the next day. Friday drop-offs wait until Tuesday to ship.
International timing:
Packages heading to America, Europe, or elsewhere take different amounts of time based on several things - how efficiently that country's postal service runs, customs inspection speed, whether it's flying or sailing, and weather playing nice with island operations.
Surface mail crawls compared to airmail, but your wallet will appreciate the savings.
Anything crossing borders goes through customs inspection. This adds time, but there's no avoiding it.
What they check:
Forms filled out correctly? Anything illegal or restricted? Values declared accurately? Taxes owed?
Making it smooth:
Sender needs to complete customs paperwork properly - no shortcuts. Answer customs quickly if they contact you. Pay duties right away when required. Describe contents accurately and specifically.
International postal networks connect through customs systems. Bahamas Post handles its side, then the destination country takes over.
First, check tracking. Something there might explain what's happening. Confirm the address was right - wrong addresses cause most problems. Call or visit your local post office to see if it's sitting there. Neighbors sometimes grab packages by mistake.
Think about weather - hurricane season wrecks delivery schedules. Remote islands just take longer.
If a week passes beyond the expected date and you've got nothing, file a report. Most packages show up eventually, just late.
Main headquarters: Shirley House 50 Shirley Street P.O. Box N-532 Nassau, New Providence
Main lines: Phone: (242) 322-3344 Fax: (242) 326-8667 Email: bahamaspostoffice@bahamas.gov.bs
Customer help: Email: support@bahamas.gov.bs Phone: (242) 322-4151
EMS questions: Phone: (242) 322-3665 Email: highspeedmail@bahamas.gov.bs
Their website has a customer service application if you prefer typing your issue instead of calling.
Enter your tracking number to get real-time updates on your parcel