Azerpost Tracking | Azerbaijan Post Track and Trace
About Azerpost
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Track Your Azerbaijan Post Package with Post Tracking
Enter your tracking number in the search box above and click the Track button to see instant updates on your package. Post Tracking provides real-time information about your Azerbaijan Post shipment's current location and delivery status.
Just paste your tracking code, press track, and follow your package from Azerbaijan to anywhere in the world.
Track Through the Azerbaijan Post Official Website
You can also monitor your shipments directly on the Azerbaijan Post official website at azerpost.az
Visit the Azerbaijan Post tracking page
Locate the tracking section on the homepage
Enter your tracking number in the field provided
Click the track button to view shipment details
The official website shows detailed information, including package status, transit history, current location, and estimated delivery date. This method connects you directly to Azərpoçt's tracking database.
Understanding Azerbaijan Post Tracking Numbers
Azerbaijan Post tracking numbers follow the international standard established by the Universal Postal Union. Each tracking number contains 13 characters arranged in a specific format.
Standard tracking number structure:
Two letters (A-Z) - Indicates the service type
Nine digits (0-9) - Unique identification number
Country code (AZ) - Represents Azerbaijan
Common tracking number examples:
UY971482414AZ - Standard parcel service
CP536537175AZ - Registered mail
RR968318431AZ - Registered package
EMS tracking number format:
For Express Mail Service (EMS), the tracking number starts with the letter "E":
EE123456789AZ - EMS express delivery
EA352468541AZ - EMS priority service
The first letter "E" identifies it as an express service, followed by another letter, nine digits, and the country code "AZ".
Where to find your tracking number:
Shipping confirmation email - Check notifications from the sender or retailer
Order details page - Log in to the online store to view tracking information
Receipt - If you shipped at a post office, your tracking number appears on the receipt
Shipping label - The barcode section contains your tracking code
Always enter tracking numbers correctly, including all 13 characters with no spaces.
Services Offered by Azerbaijan Post
Azərpoçt provides a wide range of postal, financial, and electronic services:
Traditional Postal Services:
Standard mail - Letter and postcard delivery throughout Azerbaijan
Registered mail - Tracked delivery with signature confirmation
Parcel services - Package delivery for items of various sizes
Express Mail Service (EMS) - Fast international delivery to 220+ countries for packages up to 30kg
Non-Traditional Services:
Banking services - Term and termless deposits, savings products
Insurance services - Package protection and coverage
Debit card issuance - Based on customer deposits
Financial Services:
Electronic payments for pensions and social benefits
Money transfers and remittances
Payment collection for utilities, taxes, and public services
Money order system
E-Government Services:
Issuance of various certificates and documents
Business and personal document processing
Tax, duty, and fee payments
Access to electronic databases
Digital Services:
E-commerce support
Cyber-mail and email addresses
Internet access at post offices
Electronic information services
Azerbaijan Post has 4 affiliated branches covering sorting and technical support services, express mail, and special communication.
Delivery Time-frames
Within Azerbaijan:
Domestic shipments typically take 1-7 working days, depending on the destination and service type. Urban areas receive faster delivery than remote rural locations.
International Deliveries:
International shipments take approximately 7-45 days, varying significantly based on the destination country:
Neighboring countries (Georgia, Turkey): 5-20 days average
Europe (UK, Switzerland, Latvia): 7-27 days average
CIS countries (Russia, Ukraine, Kyrgyzstan): 4-18 days average
North America (Canada, USA): 6-12 days average
Asia (Philippines, other Asian countries): 8-37 days average
Asian destinations generally receive deliveries faster than American destinations due to geographic proximity.
Recent delivery performance (September 2025):
Domestic Azerbaijan: 1-35 days (average 5 days)
To/from Kyrgyzstan: 1-25 days (average 4-13 days)
To/from Uzbekistan: 5-15 days (average 8 days)
To/from Russia: 12-18 days (average 15 days)
To Georgia: 6 days average
To the UK: 7 days average
To Canada: 6-12 days (average 8 days)
These are estimates based on actual delivery data. Transit times vary due to customs clearance, weather, holidays, and destination postal service efficiency.
Tracking Problems and Solutions
Tracking number not recognized?
Try these solutions:
Check for errors - Verify each character carefully, including the "AZ" country code at the end
Wait 24 hours - New shipments need time to register in the system after initial processing
Verify format - Make sure you have all 13 characters (2 letters + 9 digits + AZ)
Contact sender - Confirm you have the correct tracking number
Tracking information not updated?
This happens due to:
Delays in the scanning process
The package is in transit between major facilities
Customs processing for international items
System synchronization issues
Wait several days and check again. If updates don't appear after a week, contact Azerbaijan Post directly.
The package marked delivered but not received?
This situation may result from:
Delivery to the wrong address
Error in delivery status update
Package left with neighbor or building security
Delivery at the wrong location
Check with neighbors and your local post office. If you still can't locate your package, contact Azerbaijan Post immediately to report the issue and request an investigation.
Missing or Delayed Packages
If your expected delivery date passes without receiving your package:
Check tracking status - Look for any updates explaining delays
Verify delivery address - Confirm the sender used the correct address
Contact the local post office - Ask if the package is awaiting collection
Check with neighbors - Sometimes packages get delivered to nearby addresses
Be patient - International shipments can experience unexpected delays
File inquiry - If your package is missing after the expected timeframe, report it
Most packages arrive safely, even when delayed. Azerbaijan Post investigates lost parcel reports and provides updates on their findings.
International Shipping and Customs
For international shipments, packages must clear customs in both the origin and destination countries. This process adds time to delivery:
Customs checks for:
Proper documentation and declarations
Prohibited or restricted items
Correct value declarations
Required duties and taxes
To ensure smooth customs clearance:
Make sure the sender completes customs forms accurately
Respond quickly to any customs requests
Pay required duties and taxes promptly
Include detailed content descriptions
Provide accurate item values
Customs processing typically takes 3-10 business days, but can extend during peak periods or if authorities need additional information.
Post Office Network
Azerbaijan Post operates post offices throughout all territories of Azerbaijan, serving urban and rural communities. The network includes:
1,513+ post offices across the country
144 postal agencies in smaller communities
74 branch post offices for specialized services
7 call centers for customer support
195 delivery vans for transportation
This extensive network ensures postal service access for the entire population, from major cities like Baku to remote villages.
Contact Azerbaijan Post
Need assistance with your shipment? Here's how to reach Azərpoçt:
Headquarters: Azərpoçt Baku, Azerbaijan
Official Website: azerpost.az (available in Azerbaijani and English)
Customer Service:
Visit your nearest post office during business hours for in-person assistance. Bring your tracking number and any relevant documentation.
You can also contact Azerbaijan Post through their official website for inquiries about shipments, services, or tracking issues.