Australia Post Tracking | Auspost Track and Trace

Track Australia Post Packages with Post Tracking

Tracking your Australia Post parcel is simple with Post Tracking. Enter your tracking number in the tracking form above and click the Track button. You'll receive instant updates on your package's location and delivery status.

Benefits of using Post Tracking:

• Get real-time updates on your parcel's journey

• No account registration needed

• Works for both domestic and international shipments

• Clean interface with accurate tracking information

Track on the Australia Post Official Website

You can also track parcels directly on the Australia Post website. Here's how:

1. Visit the Australia Post homepage

2. Enter your tracking number in the search field

3. Click the red Track button

The website shows detailed tracking events, including when your parcel was dispatched, its current location, and the expected delivery date. You can enter up to 10 tracking numbers separated by commas or spaces to monitor multiple shipments together.

Track Using the Australia Post Mobile App

For people who prefer tracking on their phones, Australia Post offers mobile apps for both Android and iPhone devices.

How to use the app:

1. Download the Australia Post app from the Google Play Store or the Apple App Store

2. Install it on your smartphone, tablet, or smartwatch

3. Create a free MyPost account

4. Add your tracking numbers

Understanding Your Tracking Number

Australia Post tracking numbers follow a specific format. Most tracking numbers contain 13 characters - starting with 2 letters, followed by 9 digits, and ending with "AU".

Example format: EE 999 999 999 AU

Where to find your tracking number:

• Receipt from post office - When you send items over the counter, your tracking number appears on the receipt

• Barcode sticker - For tracked services like prepaid satchels, check the barcode label

• Email confirmation - Online purchases usually include tracking numbers in order confirmations

• Track Advice service - If the sender provides your email, Australia Post sends tracking updates automatically

Common Tracking Statuses Explained

When you track your parcel, you'll see different status updates:

Processing - Australia Post received your shipping information, but hasn't scanned the package yet. Wait up to 24 hours for the first scan.

In Transit - Your parcel is moving through the delivery network on its way to you.

Dispatched - The sender has handed over the package, and it's traveling to or from an international location.

Out for Delivery - Your parcel is on the delivery vehicle and should arrive today.

Delivered - The package reached its destination successfully.

Awaiting Collection - Your item arrived at a post office and is ready for pickup.

Possible Delay - There might be delays due to weather, customs, traffic incidents, or other issues. Check again in a day or contact the sender.

Unable to Gain Access - The delivery driver couldn't access your property (locked gate, dog, or no one home). Your parcel will be taken to a nearby post office.

Sample Tracking Numbers

Here are examples of different Australia Post tracking number formats:

• Standard format: LX123456789AU

• eBay delivery: XVQ0008851

• International economy: LVS2016933306512837N1

• Domestic parcel: 33FJV575245201000930302

Your tracking number might look different depending on the service used.

Tracking Issues and Solutions

Tracking number not working?

This happens for several reasons:

• Wrong number entered - Double-check for typos or missing characters

• System delay - New shipments take up to 24 hours to appear in the system

• Old shipment - Tracking data is removed after two months

• Not recognized - Wait a day and try again as the system updates

No tracking updates for days?

Parcels sometimes sit without updates during:

• Weekend processing

• Customs inspections for international items

• Transport disruptions or delays

• Border crossings

If updates stop for more than three days, contact Australia Post customer service.

"Product Not Trackable" message?

Some services don't include tracking:

• Registered Post International (signature on delivery only)

• International Economy Air

• International Economy Sea

These services won't show tracking events, but your parcel will still be delivered.

Contact Australia Post

Need help with your delivery? Here's how to reach them:

Customer Service:

• Visit any Australia Post retail location

• Log in to your MyPost account to lodge inquiries

• Fill out the online contact form on their website

• Check their help center for common questions

For missing or delayed parcels:

1. Log in to MyPost account

2. Complete the inquiry form with your tracking number, postage date, and parcel details

3. Submit the form and receive a reference number

4. Australia Post will investigate and contact you with updates

5. If your item was lost or damaged, compensation follows their policy guidelines