Andorra Post Tracking
About Andorra Post
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Track Andorra Post with Post Tracking
Enter your tracking number in the search box above and click the Track button to monitor your package instantly. Post Tracking shows you real-time updates on your Andorra Post shipment, whether it's handled by the French or Spanish postal system.
Track Through Official Websites
You can track your shipment through the following systems:
Visit the official La Poste tracking page at laposte.fr
Enter your tracking number in the designated field.
Click the “Track your shipment” button.
View your package’s current status and delivery history.
Understanding Tracking Numbers
Your tracking number is a unique code assigned when your package enters the French postal system.
La Poste tracking formats:
Standard format: AA123456789FR
11 digits: 05645487941
13 characters: 2A67450987123 or QW12098345987
13 characters with country code: DE120984567FR
14 digits: 29812376835672
International (15 characters): A12345678912345 or 234098123487654
Where to find your tracking number:
Email confirmation - Check shipping notifications from the sender or online store
Receipt - If you shipped at a post office, your tracking number appears on the receipt
Order details - Log in to the retailer's website to view tracking information
Shipping label - The barcode section contains your tracking code
Invoice - Some senders include tracking numbers on invoices
Postal Services Available in Andorra
Post offices in Andorra offer postal banking, money transfer, and parcel delivery services for both domestic and international deliveries.
Domestic Services:
Postal service within Andorra is free. You don't need stamps for mail staying inside the country.
International Services:
Standard Mail - Regular letter and postcard delivery to worldwide destinations.
Registered Mail - Tracked delivery with signature confirmation.
Certified Letters - Official correspondence requiring proof of delivery.
Parcel Delivery - Package shipping for items of various sizes.
Express Services - Through Chronopost (French system) for urgent 24, 48, or 72-hour delivery.
Colissimo - Standard parcel service from the French postal system
La Poste offices open Monday to Friday from 8:30 am to 1:30 pm and Saturdays from 9:00 am to 12:00 noon. They are closed on Sundays.
Package Status Updates
When tracking your Andorra Post parcel, you'll see these common status messages:
Processing - The postal service received and approved your shipping information, but hasn't scanned the package yet.
On Its Way - Your parcel is moving through the postal network toward its destination.
Preparing for Delivery - Your package reached a delivery center near you and is being prepared for final delivery.
Out for Delivery - A postal carrier has your parcel on their delivery route today.
Delivered - Your package reached its destination successfully.
Awaiting Collection - Your item is waiting at a post office for pickup.
Customs Processing - For international shipments, customs officials are reviewing your package (applies to items entering or leaving Andorra).
Attempted Delivery - The carrier tried to deliver but couldn't complete it. You'll receive a notice about the collection.
Delivery Timeframes
Domestic mail is typically delivered within 1-2 business days. Since the internal postal service is free, there's no express option needed for local deliveries.
International - French System:
France mainland: 24-48 hours for home delivery
France pickup points: 24-48 hours
European Union: 3-5 working days
Rest of world: 4-8 working days
Missing or Delayed Packages
If your expected delivery date passes without receiving your package:
Check tracking status - Look for any updates explaining delays
Verify address - Confirm the sender used the correct format and postal code
Contact the post office - Visit or call the relevant parish post office
Check with neighbors - Sometimes packages get delivered to nearby addresses
Wait a few extra days - Delays happen, especially with international shipments
File inquiry - If your package is missing after a week, report it to the postal service
Most packages arrive safely, even when delayed. The postal services investigate lost parcel reports and provide compensation based on their policies.
Customs and International Mail
Packages entering or leaving Andorra must clear customs. This process adds time to delivery:
What customs checks:
Proper documentation and declarations
Prohibited or restricted items
Correct value declarations
Required duties and taxes
To speed customs clearance:
Ensure the sender completes customs forms accurately
Respond quickly to any customs requests
Pay duties promptly if required
Include detailed, accurate content descriptions
Customs processing typically takes 2-7 business days, but can take longer during busy periods.
Contact Information
For the French postal service (La Poste):
Visit any La Poste office in Andorra during business hours (Monday-Friday 8:30 am - 1:30 pm, Saturday 9:00 am - 12:00 noon). Find locations in each of the seven parishes.
General inquiries:
Visit the nearest post office in person with your tracking number and relevant documentation. Staff can assist with tracking issues, delivery questions, and service information.